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Frequently asked questions
General
Mind Lodge provides: Individual Psychotherapy for children, adolescents, and adults. We provide Couples Therapy, Family Therapy, and Parenting Support. We also specialize in helping professionals, including clinicians and first responders. We are trauma and crisis trained and capable of doing risk assessments in office as well.
Individual therapy is a confidential, one‑on‑one space to explore thoughts, emotions, and life experiences. Our therapists use evidence‑based approaches tailored to your goals and needs. We believe that everyone can benefit from therapy and gain insights into ourselves, others and the world around us.
You may schedule an appointment in several ways: Self book online in our Scheduling portal: https://mindlodge.secure-client-area.com/portal/calendar/weeks/
Or call 815-200-1130 or email trailguide@mind-lodge.com, and we can find the therapist that best meets your availability and needs.
Existing clients can access forms, appointments, and billing through the Client Portal: https://mindlodge.secure-client-area.com/portal/index/default/
We currently accept the following insurance plans:We accept the following insurance plans:Aetna PPOAnthem BCBS PPOBlue Cross Blue Shield HMO-Advocate (Advocate Health Care Network)Blue Cross Blue Shield PPOBlue ChoiceCurative HealthFirst HealthMeritain HealthNYCE PPOOptum HealthOscar HealthOxfordUnited Healthcare/UBHUnited Healthcare Choice +United Healthcare Student ResourcesUnited Medical Resources (UMR)
If you have questions about coverage, benefits, or out-of-network options, please contact our office. We will verify your insurance benefits prior to your first session and provide a cost estimate once all new client forms and insurance information have been submitted through our secure client portal. To guarantee a cost estimate from your insurance company, these items must be completed within 48 business hours.
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