Question 1

What is Mind Lodge?

Accepted Answer

Mind Lodge is a behavioral health practice offering compassionate, client‑centered therapy for individuals, couples, and families. We provide a supportive space focused on healing, connection, and meaningful growth.

Question 2

Where is Mind Lodge located?

Accepted Answer

Our primary office is located at 24014 W Renwick Rd, Suite 103, Suite 100-12, and Suite 105-5, Plainfield, IL 60544.

Question 3

What communities do you serve?

Accepted Answer

We proudly serve clients in Plainfield, Romeoville, Bolingbrook, Joliet, Naperville, Oswego, Shorewood, Aurora, Crest Hill, Lockport, Minooka, Yorkville, and surrounding Will County and DuPage County communities. We also offer telehealth therapy throughout the state of Illinois.

Question 4

What types of therapy do you offer?

Accepted Answer

Mind Lodge provides: Individual Psychotherapy for children, adolescents, and adults. We provide Couples Therapy, Family Therapy, and Parenting Support.  We also specialize in helping professionals, including clinicians and first responders.  We are trauma and crisis trained and capable of doing risk assessments in office as well.

Question 5

What is individual therapy like?

Accepted Answer

Individual therapy is a confidential, one‑on‑one space to explore thoughts, emotions, and life experiences. Our therapists use evidence‑based approaches tailored to your goals and needs.  We believe that everyone can benefit from therapy and gain insights into ourselves, others and the world around us.

Question 6

Do you offer couples and family therapy?

Accepted Answer

Yes. Couples therapy focuses on improving communication, strengthening connection, and navigating relationship challenges. Family therapy helps families work through transitions, conflict, parenting concerns, and emotional stressors together.

Question 7

How do I schedule an appointment?

Accepted Answer

You may schedule an appointment in several ways: Self book online in our Scheduling portal: https://mindlodge.secure-client-area.com/portal/calendar/weeks/ 
Or call 815-200-1130 or email trailguide@mind-lodge.com, and we can find the therapist that best meets your availability and needs.  
Existing clients can access forms, appointments, and billing through the Client Portal: https://mindlodge.secure-client-area.com/portal/index/default/

Question 8

Is therapy confidential?

Accepted Answer

Yes. Therapy is confidential and protected by law, with limited exceptions related to safety concerns as required by Illinois regulations.

Question 9

What happens during the first session?

Accepted Answer

The first session focuses on getting to know you, understanding what brings you to therapy, and identifying goals for treatment. Together, you and your therapist will determine next steps.

Question 10

Do you offer telehealth sessions?

Accepted Answer

Yes. Telehealth appointments are available for Illinois residents.

Question 11

What insurance plans do you accept?

Accepted Answer

We currently accept the following insurance plans:
Aetna PPO
Anthem PPO
BCBS PPO / Blue Cross Blue Shield PPO
Blue Choice PPO
Optum Health PPO
Oscar Health PPO
Oxford PPO
United Healthcare / UBH PPO
United Healthcare PPO
United Healthcare Choice Plus PPO
United Healthcare Student Resources PPO
United Medical Resources (UMR) PPO
If you have questions about coverage, benefits, or out-of-network options, please contact our office. We will verify your insurance benefits prior to your first session and provide a cost estimate once all new client forms and insurance information have been submitted through our secure client portal. To guarantee a cost estimate from your insurance company, these items must be completed within 48 business hours.

Question 12

How can I contact Mind Lodge?

Accepted Answer

You may reach us by: Phone: 815‑200‑1130 or Email: trailguide@mind-lodge.com 
Our team is happy to help answer questions, guide you through scheduling, or assist with insurance verification.

Question 13

Is Mind Lodge hiring?

Accepted Answer

Yes. Mind Lodge regularly seeks licensed and provisionally licensed clinicians to join our collaborative and supportive team.

Question 14

How do I apply?

Accepted Answer

Please visit our Employment Opportunities page: https://www.mind-lodge.com/employment-opportunities

Question 15

Do I need a referral to start therapy?

Accepted Answer

No referral is required to begin therapy at Mind Lodge.

Question 16

What if I’m unsure whether therapy is right for me?

Accepted Answer

That’s very common. Therapy can be helpful even if you’re unsure what you need. We encourage you to reach out so we can help you determine the best next step.

Frequently asked questions